Privatlivspolitik

Kontooplysninger

Du kan prøve de fleste af vores værktøjer, før du opretter en konto. Når du vælger at oprette en konto, indsamler vi de oplysninger, du giver - dit for- og efternavn, din e-mailadresse og en adgangskode, som kun gemmes i sikker hash-form. Når du vælger Fortsæt med Google, modtager Pixoate grundlæggende Google-profiloplysninger – dit Google-konto-id, navn, e-mailadresse og, hvis det er tilgængeligt, profilbillede – kun for at oprette, linke og logge ind på din Pixoate-konto. Dette login-flow anmoder ikke om adgang til Google Kalender, Drev, Gmail eller andet Google-indhold. Hvis du kontakter os eller indsender feedback, opbevarer vi også den korrespondance, så vi kan svare.

Billeder og filer

A number of text and developer utilities process entirely in your browser — the JSON, HTML and Markdown formatters, the hash, Base64, JWT and URL tools, the case and word-count tools, the diff checker, color picker, password and lorem-ipsum generators, and the QR generator. When a signed-out visitor deliberately requests a file download, a temporary copy of only the finished export may be stored so the result survives authentication; it expires automatically. Tools that require server-side processing send files securely over HTTPS and automatically delete them within 24 hours — unless you explicitly share a result: new public links have no automatic expiration while the sharing service remains available, and end when removed or when their owning account is deleted; anyone with the link can open it, and, if you rate a result thumbs-down and leave the investigate box ticked, that image and its result stay for up to 30 days for our team to debug, or have uploads, completed tool results or editable Photo Editor designs saved to your private account, where active saved work has no automatic expiration. We never sell or publish your files, and we never use them to train models. Infrastructure and processing providers may handle a file only as needed to deliver the operation you requested. See our Security page for the full per-tool breakdown.

Betalingsoplysninger

Hvis du tegner et betalt abonnement, behandles din betaling af vores betalingsudbyder, Dodo Payments, som fungerer som forhandler (merchant of record). Vi modtager kun de begrænsede oplysninger, der er nødvendige for at administrere dit abonnement — såsom dit valgte abonnement, faktureringsstatus og et referencetoken. Vi modtager eller gemmer aldrig dit fulde betalingskortnummer; disse oplysninger gives direkte til og håndteres af Dodo Payments i overensstemmelse med deres privatlivspolitik og branchens sikkerhedsstandarder for betalingskort.

Brugsoplysninger

Vi indsamler begrænsede brugs- og forespørgselsoplysninger for at drive tjenesten, måle abonnementer og kreditter, forhindre misbrug, undersøge fejl og afstemme fakturering. Forespørgsels-revisionsposter kan opbevares i op til 395 dage; de forlænger ikke levetiden for en uploadet eller behandlet fil.

• Sider besøgt på vores websted
• Browsertype og -version
• Enhedsoplysninger
• IP-adresse og anonym enheds-identifikator (til sikkerhed og forebyggelse af misbrug)
• Værktøjets endpoint, resultat, behandlingstid, beslutning om grænse eller kredit samt begrænsede filidentifikatorer til sporing af forespørgsler
• Fil-identifikatorer i en revisionslog holder op med at kunne opslås, når den underliggende fil slettes automatisk; sletning af en konto fjerner disse identifikatorer fra bevarede revisionsposter

Sikker databehandling

Files that require server-side processing are handled securely over HTTPS, protected by access controls, and automatically deleted within 24 hours — unless you explicitly share a result: new public links have no automatic expiration while the sharing service remains available, and end when removed or when their owning account is deleted; anyone with the link can open it, and, when you are signed in, your account keeps a small preview image and the details of each result for 7 days on the free plan or 180 days on Premium — never a copy of your file, and you can delete it whenever you like, and, if you rate a result thumbs-down and leave the investigate box ticked, that image and its result stay for up to 30 days for our team to debug, or have uploads, completed tool results or editable Photo Editor designs saved to your private account, where active saved work has no automatic expiration. During that delivery and recovery window, access is limited to the services and authorized operators needed to run, secure, or support the requested operation. We never sell or publish your files, and we never use them to train models.

Valgfri konti og sletning af konto

When signed in, accepted tool uploads and completed results can be saved privately within your account storage allowance, alongside editable Photo Editor designs. Reverse image search is excluded. My Work shows files whose account save completed; a processing result can still be downloaded immediately if its account save fails. Active saved work has no automatic expiration. Storage limits and subscription downgrades do not delete existing work; they can prevent new saves that need more space. Removing an item moves it to Trash for 30 days, except files still needed by saved designs or related results, which remain with that work. Removing a library entry does not revoke a separate public share link. Deleting your account revokes access and queues removal of its stored files. The five previous design saves are kept for recovery, not as an independent backup. Keep exports of important work. An account is only required for features such as saved work and paid subscriptions; the core tools remain usable without one. You can access or correct your account information at any time from your account settings, and you can delete your account yourself from your settings or by asking us through our contact form.

Hvad der sker, når du sletter din konto

When you delete your account, we remove your account profile and access credentials, your private account uploads, saved tool results and Photo Editor workspace (access is revoked immediately and stored files are queued for removal), your saved work history — the small preview images and job details behind My Work — any images you asked us to investigate after a thumbs-down rating, and any feedback you sent us, and any active subscription is cancelled. Certain limited information may be retained for a period where necessary to prevent fraud, detect abuse (including repeated account creation to obtain promotional benefits), comply with legal obligations, resolve disputes, or enforce our Terms. This retained information is restricted to what is reasonably necessary for these purposes and is retained only for as long as required, after which it is deleted or anonymized. If you later create a new account with the same email address, we may link it to your previous usage history so that free allowances and promotional benefits continue rather than reset.

Midlertidig datalagring

Files needed for server processing are stored temporarily and automatically deleted within 24 hours. Anonymous results preserved through sign-in use a much shorter temporary window and expire automatically — unless you explicitly share a result: new public links have no automatic expiration while the sharing service remains available, and end when removed or when their owning account is deleted; anyone with the link can open it, and, when you are signed in, your account keeps a small preview image and the details of each result for 7 days on the free plan or 180 days on Premium — never a copy of your file, and you can delete it whenever you like, and, if you rate a result thumbs-down and leave the investigate box ticked, that image and its result stay for up to 30 days for our team to debug, or have uploads, completed tool results or editable Photo Editor designs saved to your private account, where active saved work has no automatic expiration. We do not store them for any other purpose, and we never sell them or your personal data to anyone.

Resultater du vælger at dele

Kun deling gør et resultat offentligt, og det sker kun på din anmodning. Nye delingslinks bevarer resultatet og, når delingssiden viser før og efter, også originalfotoet uden automatisk udløb, så længe Pixoate tilbyder delingstjenesten. Et link ophører, hvis du fjerner det, sletter ejerkontoen, eller vi fjerner det på grund af misbrug, lovkrav eller lukning af delingstjenesten. Deling uden fast udløb er ingen garanti for permanent arkivering; behold din egen kopi. Eksisterende links med udløbsdato beholder datoen, som vises på delingssiden. Et delingslink er offentligt. Adressen kan ikke gættes, men er hverken adgangskodebeskyttet eller betinget af login, så alle med linket kan åbne resultatet. Delingssiden er markeret noindex, som instruerer søgemaskiner i at udelade den fra søgeresultater. Intet offentliggøres, medmindre du selv opretter linket. For at fjerne et link skal du åbne resultatet og vælge ”Fjern link”. Du kan når som helst tilbagekalde dit eget delingslink, hvorefter siden ikke længere kan åbnes af nogen med linket. Når ingen aktiv deling eller anden oplyst opbevaringsundtagelse længere kræver filen, kan den indgå i den normale oprydning.

Din arbejdshistorie ("Mit arbejde")

If you are signed in, we also keep a short history of result previews, separate from the saved files in My Work. An entry is a small preview image — at most 32 KB — plus the details of the job, such as the tool you used and the file name. The history entry is never a copy of the file you uploaded and does not itself retain a processed file. Files not retained by account storage, sharing or another disclosed exception expire on the normal 24-hour schedule, after which an expired result can no longer be opened from its preview. How far back the history reaches depends on your plan — 7 days on the free plan, 180 days on Premium — and each entry deletes itself automatically at the end of that window. You can remove a single entry or clear the whole list from recent history at any time; this removes its preview and details, not a separately saved library file. Deleting your account erases the history with it. Signed out, none of this happens: the recent-work list on a signed-out device is stored in that browser only and is never sent to us.

Billeder, du beder os undersøge

Hvis et resultat går galt, og du giver det tommelfinger ned, viser vi dig et afkrydsningsfelt, der lader vores team beholde det foto, du uploadede, og det resultat, vi producerede, så vi kan genskabe fejlen og rette den. Feltet er markeret fra start, så en hurtig rapport indeholder det, vi har brug for til at fejlsøge det, og du kan fjerne markeringen, før du indsender — så gemmes intet. Det gælder kun for netop det resultat; der findes ingen indstilling, der slår det til for alt. Det, du giver samtykke til, er snævert: parret kan kun læses af vores team bag et internt login, det offentliggøres aldrig, deles aldrig og bruges aldrig til at træne modeller, og det sletter sig selv automatisk efter 30 dage. Hvis du sletter din konto, slettes eventuelle eksempler med den.

Browserudvidelse

Vores browserudvidelse til Chrome og Firefox, Pixoate Quick Edit, tilføjer en højrekliksgenvej til redigering af billeder, du finder på nettet. Den læser kun et billede, når du udtrykkeligt vælger en handling for det fra højrekliksmenuen og derefter bekræfter; intet bliver læst, sendt eller gemt før denne bekræftelse, og udvidelsen scanner aldrig sider, injicerer aldrig indhold og omdirigerer dig aldrig alene. Når du bekræfter, opbevares billedet kortvarigt i din egen browsers udvidelseslager, udelukkende for at give det til det valgte værktøj. Den midlertidige overdragelseskopi fjernes fra udvidelseslageret, når værktøjet modtager den; hvis du aldrig fortsætter, udløber den automatisk inden for ti minutter. Fra det tidspunkt behandles billedet nøjagtigt som enhver fil, du selv uploader, under de samme betingelser som beskrevet ovenfor. Udvidelsen beder kun om adgang til et websted, når siden ikke kan levere selve billedet, du kan til enhver tid trække denne adgang tilbage fra din browsers udvidelsesindstillinger, og udvidelsen indsamler ingen browserhistorik, ingen personlige oplysninger og ingen egne analyser.

Vi kan bruge cookies og lignende sporingsteknologier til at:

• Forbedre brugeroplevelsen
• Analysere webstedstrafik og brugsmønstre
• Husk dine præferencer

Necessary cookies, which keep the site working, measure site usage and measure how our ads lead to purchases, are always on. You can switch marketing and behavioral cookies on or off at any time using Cookie preferences at the bottom of every page. You can also control cookies through your browser settings.

Vi kan bruge tredjepartstjenester til:

• Webstedsanalyse (f.eks. Google Analytics)
• Google Adsense
• Infrastruktur til levering af indhold, hosting og den ønskede filbehandling
• Overvågning af sikkerhed og ydeevne

Disse tjenester kan have deres egne privatlivspolitikker, der regulerer deres brug af oplysninger.