Question 1

Which plan is right for me?

Accepted Answer

Free is enough if you only need basic editing (resize, crop, compress, convert, PDF tools). Premium ($9-15/month range) is for content creators, freelancers, and small businesses who use AI background removal, upscaling, or advanced effects regularly. Enterprise is for teams of 5+, agencies, e-commerce companies processing 1000+ images/month, or anyone needing API access.

Question 2

How does the 7-day Premium free trial work?

Accepted Answer

Sign up with email — no credit card required. Get full access to all Premium AI features (background removal, upscaling, advanced effects) for 7 days. At trial end, you're automatically reverted to the Free tier unless you choose to subscribe. No surprise charges.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes — cancel anytime from your dashboard with one click. You keep Premium access until the end of your current billing period, then automatically revert to the Free tier. No cancellation fees, no questions asked. Eligible for refund within 7 days of paid signup.

Question 4

Do you offer monthly and annual billing?

Accepted Answer

Yes — monthly billing for flexibility, annual billing with ~20% discount for committed users. Switch between plans anytime; annual users get the discount applied immediately when upgrading from monthly.

Question 5

What payment methods do you accept?

Accepted Answer

Credit/debit cards (Visa, Mastercard, Amex, Discover), PayPal, and UPI / Razorpay for India. Enterprise customers can pay by invoice / wire transfer with Net 30 terms.

Question 6

Is there a team plan or volume discount?

Accepted Answer

Enterprise plan is built for teams — includes seat-based pricing, centralized billing, SSO (SAML/OIDC), shared project library, admin controls, and audit logs. Volume discounts kick in at 10+ seats. Contact sales for a custom quote.

Question 7

Do you have an API I can integrate?

Accepted Answer

Yes — Enterprise plan includes REST API access for background removal, OCR, image upscaling, image conversion, PDF processing, and document generation. Standard REST + JSON, with SDKs for Python, Node.js, and PHP. Rate limits scale with plan tier. API docs available after Enterprise signup.

Question 8

Is my data secure? Is Pixoate compliant?

Accepted Answer

PDF, developer and document tools run client-side in your browser — those files never leave your device. Image processing, OCR and AI features upload over HTTPS, run on our secure servers, and auto-delete after processing. We don't share uploads with third parties or use them to train models. GDPR-compliant for EU users. Enterprise customers get SOC-2 Type II compliance documentation, custom DPA, and ability to specify data residency (US or EU).

Question 9

Is there a discount for students, nonprofits, or open source?

Accepted Answer

Yes — 50% discount for verified students (.edu email), free Premium for registered nonprofits (501c3 in US, equivalent in EU/UK/India), and free Enterprise plan for OSS projects with 1000+ GitHub stars. Email support to apply.

Question 10

What happens to my saved work if I downgrade or cancel?

Accepted Answer

Your saved projects and account stay intact — you just lose access to Premium-only AI features. Free-tier tools continue to work. Resubscribing restores Premium access instantly with your project history intact.

Question 11

How is Pixoate cheaper than buying separate tools?

Accepted Answer

Replacing Pixoate's tools with specialized products costs: remove.bg ($9/mo) + TinyPNG Pro ($25/yr) + Smallpdf ($12/mo) + iLovePDF ($7/mo) + Topaz Gigapixel ($99 one-time) + OCR API + Canva Pro ($13/mo) = $50+/month or $600+/year. Pixoate's Premium subscription consolidates these into one plan.

Question 12

Do you have a free trial of Enterprise features?

Accepted Answer

Yes — book a 30-min demo with sales and we set up a 14-day Enterprise trial with API access, sandbox environment, and onboarding session. Standard during Q3/Q4 procurement cycles for budget evaluation.

Fitur	Gratis	Premium	Enterprise
Penggunaan & batas
Akses ke semua 100+ alat
Alat sisi klien (QR, hash, JSON, generator)	Tidak terbatas	Tidak terbatas	Tidak terbatas
Konversi & ekspor harian	10 / hari	Tidak terbatas	Tidak terbatas
Pemrosesan batch
Ukuran file maksimum	10 MB	1 GB	Tidak terbatas
Pengalaman bebas iklan
Kecepatan pemrosesan	Standar	Prioritas	Tercepat
Alat AI & OCR
Penghapusan latar belakang dengan AI	3 / hari	Tidak terbatas	Tidak terbatas
Peningkatan resolusi gambar dengan AI	3 / hari	Tidak terbatas	Tidak terbatas
OCR → Word / Excel / CSV / teks	5 / hari	Tidak terbatas	Tidak terbatas
Terjemahan gambar & dokumen
OCR Tulisan Tangan & Tanda Terima	5 / hari	Tidak terbatas	Tidak terbatas
Alat PDF & dokumen
Edit PDF (gabungkan, pisahkan, tandatangani, kompres)	Terbatas
PDF ↔ Word / Excel / PowerPoint	Terbatas
Gambar → PDF & PDF yang dapat dicari
Tim & API
Akses REST API
Anggota tim	1	1	Tidak terbatas
Integrasi khusus
Label putih / branding
Dukungan
Tingkat dukungan	Komunitas	Email	Berdedikasi 24/7
SLA Waktu Aktif
Manajer akun khusus

Alat Gambar

Alat PDF

Lain-lain

Paket Harga - Harga Sederhana dan Transparan untuk Setiap Kreator

Gratis

Premium

Enterprise

Bandingkan paket

Aman & Pribadi

Kualitas Profesional

Timbangan Bersama Anda

Pertanyaan yang sering diajukan

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