Kebijakan Privasi

Informasi Akun

Anda dapat mencoba sebagian besar alat kami sebelum membuat akun. Saat Anda memilih untuk membuat akun, kami mengumpulkan informasi yang Anda berikan — nama depan dan belakang Anda, alamat email Anda, dan kata sandi, yang disimpan hanya dalam bentuk hash yang aman. Saat Anda memilih Lanjutkan dengan Google, Pixoate menerima informasi profil Google dasar—ID akun Google Anda, nama, alamat email, dan, jika tersedia, foto profil—hanya untuk membuat, menautkan, dan masuk ke akun Pixoate Anda. Alur masuk ini tidak meminta akses ke Google Kalender, Drive, Gmail, atau konten Google lainnya. Jika Anda menghubungi kami atau mengirimkan masukan, kami juga menyimpan korespondensi tersebut sehingga kami dapat meresponsnya.

Gambar dan File

A number of text and developer utilities process entirely in your browser — the JSON, HTML and Markdown formatters, the hash, Base64, JWT and URL tools, the case and word-count tools, the diff checker, color picker, password and lorem-ipsum generators, and the QR generator. When a signed-out visitor deliberately requests a file download, a temporary copy of only the finished export may be stored so the result survives authentication; it expires automatically. Tools that require server-side processing send files securely over HTTPS and automatically delete them within 24 hours — unless you explicitly share a result: new public links have no automatic expiration while the sharing service remains available, and end when removed or when their owning account is deleted; anyone with the link can open it, and, if you rate a result thumbs-down and leave the investigate box ticked, that image and its result stay for up to 30 days for our team to debug, or have uploads, completed tool results or editable Photo Editor designs saved to your private account, where active saved work has no automatic expiration. We never sell or publish your files, and we never use them to train models. Infrastructure and processing providers may handle a file only as needed to deliver the operation you requested. See our Security page for the full per-tool breakdown.

Informasi Pembayaran

Jika Anda berlangganan paket berbayar, pembayaran Anda diproses oleh penyedia pembayaran kami, Dodo Payments, yang bertindak sebagai merchant of record. Kami hanya menerima detail terbatas yang diperlukan untuk mengelola langganan Anda — seperti paket yang Anda pilih, status penagihan, dan token referensi. Kami tidak pernah menerima atau menyimpan nomor kartu pembayaran lengkap Anda; informasi tersebut diberikan langsung kepada dan ditangani oleh Dodo Payments sesuai dengan kebijakan privasi mereka dan standar keamanan kartu pembayaran industri.

Informasi Penggunaan

Kami mengumpulkan informasi penggunaan dan permintaan yang terbatas untuk menjalankan layanan, mengukur paket dan kredit, mencegah penyalahgunaan, menyelidiki kegagalan, dan merekonsiliasi penagihan. Catatan audit permintaan dapat disimpan hingga 395 hari; catatan tersebut tidak memperpanjang masa berlaku berkas yang diunggah atau diproses.

• Halaman yang dikunjungi di situs web kami
• Jenis dan versi browser
• Informasi perangkat
• Alamat IP dan pengidentifikasi perangkat anonim (untuk keamanan dan pencegahan penyalahgunaan)
• Endpoint alat, hasil, waktu pemrosesan, keputusan batas atau kredit, dan pengenal berkas terbatas untuk pelacakan permintaan
• Pengidentifikasi berkas dalam catatan audit berhenti terselesaikan ketika berkas yang mendasarinya dihapus secara otomatis; menghapus akun akan menghilangkan pengidentifikasi tersebut dari entri audit yang tersimpan

Pemrosesan Data yang Aman

Files that require server-side processing are handled securely over HTTPS, protected by access controls, and automatically deleted within 24 hours — unless you explicitly share a result: new public links have no automatic expiration while the sharing service remains available, and end when removed or when their owning account is deleted; anyone with the link can open it, and, when you are signed in, your account keeps a small preview image and the details of each result for 7 days on the free plan or 180 days on Premium — never a copy of your file, and you can delete it whenever you like, and, if you rate a result thumbs-down and leave the investigate box ticked, that image and its result stay for up to 30 days for our team to debug, or have uploads, completed tool results or editable Photo Editor designs saved to your private account, where active saved work has no automatic expiration. During that delivery and recovery window, access is limited to the services and authorized operators needed to run, secure, or support the requested operation. We never sell or publish your files, and we never use them to train models.

Akun Opsional dan Penghapusan Akun

When signed in, accepted tool uploads and completed results can be saved privately within your account storage allowance, alongside editable Photo Editor designs. Reverse image search is excluded. My Work shows files whose account save completed; a processing result can still be downloaded immediately if its account save fails. Active saved work has no automatic expiration. Storage limits and subscription downgrades do not delete existing work; they can prevent new saves that need more space. Removing an item moves it to Trash for 30 days, except files still needed by saved designs or related results, which remain with that work. Removing a library entry does not revoke a separate public share link. Deleting your account revokes access and queues removal of its stored files. The five previous design saves are kept for recovery, not as an independent backup. Keep exports of important work. An account is only required for features such as saved work and paid subscriptions; the core tools remain usable without one. You can access or correct your account information at any time from your account settings, and you can delete your account yourself from your settings or by asking us through our contact form.

Apa yang Terjadi Saat Anda Menghapus Akun

When you delete your account, we remove your account profile and access credentials, your private account uploads, saved tool results and Photo Editor workspace (access is revoked immediately and stored files are queued for removal), your saved work history — the small preview images and job details behind My Work — any images you asked us to investigate after a thumbs-down rating, and any feedback you sent us, and any active subscription is cancelled. Certain limited information may be retained for a period where necessary to prevent fraud, detect abuse (including repeated account creation to obtain promotional benefits), comply with legal obligations, resolve disputes, or enforce our Terms. This retained information is restricted to what is reasonably necessary for these purposes and is retained only for as long as required, after which it is deleted or anonymized. If you later create a new account with the same email address, we may link it to your previous usage history so that free allowances and promotional benefits continue rather than reset.

Penyimpanan Data Sementara

Files needed for server processing are stored temporarily and automatically deleted within 24 hours. Anonymous results preserved through sign-in use a much shorter temporary window and expire automatically — unless you explicitly share a result: new public links have no automatic expiration while the sharing service remains available, and end when removed or when their owning account is deleted; anyone with the link can open it, and, when you are signed in, your account keeps a small preview image and the details of each result for 7 days on the free plan or 180 days on Premium — never a copy of your file, and you can delete it whenever you like, and, if you rate a result thumbs-down and leave the investigate box ticked, that image and its result stay for up to 30 days for our team to debug, or have uploads, completed tool results or editable Photo Editor designs saved to your private account, where active saved work has no automatic expiration. We do not store them for any other purpose, and we never sell them or your personal data to anyone.

Hasil yang Anda Pilih untuk Dibagikan

Sharing a result is the only thing that ever makes it public, and it only happens when you ask for it. New share links keep that result — and, where the shared page shows a before/after, the photo you started from — without automatic expiration while Pixoate provides the sharing service. A link ends when you remove it, delete its owning account, or we remove it for abuse, legal requirements, or discontinuation of the sharing service. Lifetime sharing is not a guarantee of permanent archival storage; keep your own copy. Existing links with an expiry date keep that date, shown on their shared page. A share link is public: the address is unguessable, but it is not password-protected and does not require signing in, so anyone who has the link can open the result. The shared page is marked noindex, which instructs search engines not to include it in search results. Nothing is ever published unless you create the link yourself. To take a link down, open the result and choose “Remove link” — you can revoke your own share link at any time, and the page stops opening for everyone who has it. Once no active share or other disclosed retention exception keeps a file, it becomes eligible for the normal cleanup.

Riwayat Pekerjaan Anda (“Pekerjaan Saya”)

If you are signed in, we also keep a short history of result previews, separate from the saved files in My Work. An entry is a small preview image — at most 32 KB — plus the details of the job, such as the tool you used and the file name. The history entry is never a copy of the file you uploaded and does not itself retain a processed file. Files not retained by account storage, sharing or another disclosed exception expire on the normal 24-hour schedule, after which an expired result can no longer be opened from its preview. How far back the history reaches depends on your plan — 7 days on the free plan, 180 days on Premium — and each entry deletes itself automatically at the end of that window. You can remove a single entry or clear the whole list from recent history at any time; this removes its preview and details, not a separately saved library file. Deleting your account erases the history with it. Signed out, none of this happens: the recent-work list on a signed-out device is stored in that browser only and is never sent to us.

Gambar yang Anda Minta Kami Selidiki

Jika sebuah hasil bermasalah dan Anda memberinya nilai jempol ke bawah, kami menampilkan kotak centang yang mengizinkan tim kami menyimpan foto yang Anda unggah beserta hasil yang kami hasilkan, agar kami bisa mereproduksi kesalahannya dan memperbaikinya. Kotak ini tercentang secara default agar laporan cepat sudah menyertakan apa yang kami perlukan untuk melakukan debug, dan Anda dapat menghapus centangnya sebelum mengirim — maka tidak ada yang disimpan. Ini hanya berlaku untuk hasil tersebut secara spesifik; tidak ada pengaturan yang mengaktifkannya untuk semua hasil. Persetujuan yang Anda berikan bersifat terbatas: pasangan foto dan hasil ini hanya dapat dibaca oleh tim kami melalui login internal, tidak pernah dipublikasikan, tidak pernah dibagikan, dan tidak pernah digunakan untuk melatih model, serta akan terhapus sendiri secara otomatis setelah 30 hari. Menghapus akun Anda juga menghapus sampel apa pun yang menyertainya.

Ekstensi Browser

Ekstensi browser kami untuk Chrome dan Firefox, Pixoate Quick Edit, menambahkan pintasan klik kanan untuk mengedit gambar yang Anda temukan di web. Itu membaca gambar hanya ketika Anda secara eksplisit memilih tindakan dari menu klik kanan dan kemudian konfirmasi; tidak ada yang dibaca, dikirim atau disimpan sebelum konfirmasi itu, dan ekstensi tidak pernah memindai halaman, tidak pernah memasukkan konten, dan tidak pernah mengarahkan Anda sendiri. Saat Anda mengonfirmasi, gambar disimpan sebentar di penyimpanan ekstensi browser Anda semata-mata untuk diserahkan ke alat yang Anda pilih. Salinan handoff sementara dihapus dari penyimpanan ekstensi ketika alat menerimanya; jika Anda tidak pernah melanjutkan, masa berlakunya akan habis secara otomatis dalam waktu sepuluh menit. Sejak saat itu, gambar tersebut diperlakukan persis seperti file apa pun yang Anda unggah sendiri, dengan ketentuan yang sama seperti dijelaskan di atas. Ekstensi meminta akses ke situs web hanya jika halaman tersebut tidak dapat menyediakan gambar itu sendiri, Anda dapat membatalkan akses tersebut kapan saja dari pengaturan ekstensi browser Anda, dan ekstensi tidak mengumpulkan riwayat penelusuran, informasi pribadi, dan analisisnya sendiri.

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Layanan-layanan ini mungkin memiliki kebijakan privasi tersendiri yang mengatur penggunaan informasi mereka.