Bảo mật & Xử lý dữ liệu

Những điều chúng tôi không bao giờ làm

• Chúng tôi không bao giờ dùng tệp hoặc nội dung của bạn để huấn luyện mô hình AI.
• Chúng tôi không bao giờ bán hoặc công khai tệp của bạn. Các nhà cung cấp hạ tầng và xử lý chỉ xử lý chúng khi cần thiết để thực hiện thao tác bạn yêu cầu.
• Temporary processing files expire within 24 hours — except private account uploads, saved tool results and editable Photo Editor designs, kept without automatic expiration while active in your account; and a result you deliberately share, which lives at its public link anyone who has it can open without automatic expiration while Pixoate provides the sharing service; when you are signed in, the small preview image behind each My Work entry, kept 7 days on the free plan or 180 days on Premium and never a copy of your file; and an image you explicitly tick a box to let our team investigate after a thumbs-down rating, kept up to 30 days.
• We never add a Pixoate watermark to your downloads. Standard tool use is free, with no signup required.

Public sharing and private account designs

Sharing a result is the only thing that ever makes it public, and it only happens when you ask for it. New share links keep that result — and, where the shared page shows a before/after, the photo you started from — without automatic expiration while Pixoate provides the sharing service. A link ends when you remove it, delete its owning account, or we remove it for abuse, legal requirements, or discontinuation of the sharing service. Lifetime sharing is not a guarantee of permanent archival storage; keep your own copy. Existing links with an expiry date keep that date, shown on their shared page. A share link is public: the address is unguessable, but it is not password-protected and does not require signing in, so anyone who has the link can open the result. The shared page is marked noindex, which instructs search engines not to include it in search results. Nothing is ever published unless you create the link yourself. To take a link down, open the result and choose “Remove link” — you can revoke your own share link at any time, and the page stops opening for everyone who has it. Once no active share or other disclosed retention exception keeps a file, it becomes eligible for the normal cleanup. When signed in, accepted tool uploads and completed results can be saved privately within your account storage allowance, alongside editable Photo Editor designs. Reverse image search is excluded. My Work shows files whose account save completed; a processing result can still be downloaded immediately if its account save fails. Active saved work has no automatic expiration. Storage limits and subscription downgrades do not delete existing work; they can prevent new saves that need more space. Removing an item moves it to Trash for 30 days, except files still needed by saved designs or related results, which remain with that work. Removing a library entry does not revoke a separate public share link. Deleting your account revokes access and queues removal of its stored files. The five previous design saves are kept for recovery, not as an independent backup. Keep exports of important work.

Lịch sử công việc của bạn

If you are signed in, we also keep a short history of result previews, separate from the saved files in My Work. An entry is a small preview image — at most 32 KB — plus the details of the job, such as the tool you used and the file name. The history entry is never a copy of the file you uploaded and does not itself retain a processed file. Files not retained by account storage, sharing or another disclosed exception expire on the normal 24-hour schedule, after which an expired result can no longer be opened from its preview. How far back the history reaches depends on your plan — 7 days on the free plan, 180 days on Premium — and each entry deletes itself automatically at the end of that window. You can remove a single entry or clear the whole list from recent history at any time; this removes its preview and details, not a separately saved library file. Deleting your account erases the history with it. Signed out, none of this happens: the recent-work list on a signed-out device is stored in that browser only and is never sent to us.

Hình ảnh bạn yêu cầu chúng tôi kiểm tra

Nếu một kết quả sai và bạn đánh giá không thích, chúng tôi sẽ hiển thị cho bạn một hộp kiểm cho phép nhóm của chúng tôi giữ lại ảnh bạn đã tải lên và kết quả chúng tôi tạo ra để chúng tôi có thể tái tạo lỗi và sửa nó. Hộp bắt đầu được đánh dấu để báo cáo nhanh bao gồm những gì chúng tôi cần để gỡ lỗi và bạn có thể bỏ chọn hộp này trước khi gửi — sau đó không có gì được giữ lại. Nó chỉ áp dụng cho kết quả cụ thể đó; không có cài đặt nào bật nó cho mọi thứ. Những gì bạn đồng ý rất hẹp: cặp này chỉ có thể được đọc bởi nhóm của chúng tôi sau khi đăng nhập nội bộ, nó không bao giờ được xuất bản, không bao giờ chia sẻ và không bao giờ được sử dụng để đào tạo mô hình và nó sẽ tự động xóa sau 30 ngày. Xóa tài khoản của bạn sẽ xóa mọi mẫu có nó.