Seguridad y gestión de datos

Lo que nunca hacemos

• Nunca usamos tus archivos ni tu contenido para entrenar modelos de IA.
• Nunca vendemos ni publicamos tus archivos. Los proveedores de infraestructura y procesamiento los manejan solo en la medida necesaria para realizar la operación que solicitaste.
• Temporary processing files expire within 24 hours — except private account uploads, saved tool results and editable Photo Editor designs, kept without automatic expiration while active in your account; and a result you deliberately share, which lives at its public link anyone who has it can open without automatic expiration while Pixoate provides the sharing service; when you are signed in, the small preview image behind each My Work entry, kept 7 days on the free plan or 180 days on Premium and never a copy of your file; and an image you explicitly tick a box to let our team investigate after a thumbs-down rating, kept up to 30 days.
• Nunca añadimos una marca de agua de Pixoate a tus descargas. El uso estándar de las herramientas es gratuito y no requiere registro.

Compartir públicamente y guardar diseños privados en la cuenta

Sharing a result is the only thing that ever makes it public, and it only happens when you ask for it. New share links keep that result — and, where the shared page shows a before/after, the photo you started from — without automatic expiration while Pixoate provides the sharing service. A link ends when you remove it, delete its owning account, or we remove it for abuse, legal requirements, or discontinuation of the sharing service. Lifetime sharing is not a guarantee of permanent archival storage; keep your own copy. Existing links with an expiry date keep that date, shown on their shared page. A share link is public: the address is unguessable, but it is not password-protected and does not require signing in, so anyone who has the link can open the result. The shared page is marked noindex, which instructs search engines not to include it in search results. Nothing is ever published unless you create the link yourself. To take a link down, open the result and choose “Remove link” — you can revoke your own share link at any time, and the page stops opening for everyone who has it. Once no active share or other disclosed retention exception keeps a file, it becomes eligible for the normal cleanup. When signed in, accepted tool uploads and completed results can be saved privately within your account storage allowance, alongside editable Photo Editor designs. Reverse image search is excluded. My Work shows files whose account save completed; a processing result can still be downloaded immediately if its account save fails. Active saved work has no automatic expiration. Storage limits and subscription downgrades do not delete existing work; they can prevent new saves that need more space. Removing an item moves it to Trash for 30 days, except files still needed by saved designs or related results, which remain with that work. Removing a library entry does not revoke a separate public share link. Deleting your account revokes access and queues removal of its stored files. The five previous design saves are kept for recovery, not as an independent backup. Keep exports of important work.

Tu historial de trabajos

If you are signed in, we also keep a short history of result previews, separate from the saved files in My Work. An entry is a small preview image — at most 32 KB — plus the details of the job, such as the tool you used and the file name. The history entry is never a copy of the file you uploaded and does not itself retain a processed file. Files not retained by account storage, sharing or another disclosed exception expire on the normal 24-hour schedule, after which an expired result can no longer be opened from its preview. How far back the history reaches depends on your plan — 7 days on the free plan, 180 days on Premium — and each entry deletes itself automatically at the end of that window. You can remove a single entry or clear the whole list from recent history at any time; this removes its preview and details, not a separately saved library file. Deleting your account erases the history with it. Signed out, none of this happens: the recent-work list on a signed-out device is stored in that browser only and is never sent to us.

Imágenes que nos pides investigar

Si un resultado sale mal y lo valoras con un pulgar hacia abajo, te mostramos una casilla que permite a nuestro equipo conservar la foto que subiste y el resultado que generamos, para poder reproducir el fallo y corregirlo. La casilla aparece marcada de entrada, de modo que un informe rápido incluya lo que necesitamos para depurarlo, pero puedes desmarcarla antes de enviarlo: en ese caso no se conserva nada. Esto se aplica solo a ese resultado concreto; no existe ningún ajuste que lo active para todo. Lo que autorizas es muy limitado: solo nuestro equipo puede ver el par de imágenes tras un inicio de sesión interno, nunca se publica, nunca se comparte y nunca se usa para entrenar modelos, y se elimina automáticamente al cabo de 30 días. Si eliminas tu cuenta, también se eliminan las muestras asociadas.