Frequently Asked Questions - Pixoate Help Center

Pixoate is a powerful online photo editing platform that offers AI-powered tools for image processing. Our suite includes background removal, image upscaling, cropping, compression, format conversion, photo effects, and more. All processing happens in your browser with professional-quality results.

No! Pixoate is a web-based platform that works entirely in your browser. Simply visit our website and start editing your images immediately. No downloads, installations, or plugins required.

Pixoate offers both free and premium features. Basic editing tools like resize, crop, and format conversion are free. Advanced AI features like background removal and image upscaling require a premium subscription, which comes with a 7-day free trial.

Pixoate provides a comprehensive suite of tools including: AI background removal, image upscaling, crop and resize, image compression, format conversion (JPEG, PNG, WebP), photo effects and filters, QR code generation, and professional photo editing features.

Our AI background removal uses advanced machine learning algorithms to automatically detect and remove backgrounds from your images. Simply upload your photo, and our AI will precisely identify the subject and remove the background, giving you a transparent PNG file.

Image upscaling uses AI to increase the resolution and size of your images while maintaining quality. Our algorithms analyze the image and intelligently add pixels to create larger, sharper images without the blurriness typically associated with traditional scaling methods.

Pixoate offers various photo effects including vintage filters, black and white conversion, color adjustments, blur effects, sharpening, vignettes, and artistic filters. Premium users get access to advanced effects like HDR processing and professional color grading.

Pixoate supports all major image formats including JPEG, PNG, WebP, GIF, BMP, and TIFF for uploads. You can export your edited images in JPEG, PNG, or WebP formats depending on your needs.

Free users can upload images up to 10MB in size. Premium subscribers can upload files up to 50MB, allowing for high-resolution photo editing and processing.

Processing times vary by tool and image size. Simple operations like resize or crop are instant. AI-powered features like background removal typically take 10-30 seconds. Premium users enjoy priority processing for faster results.

Currently, Pixoate processes one image at a time to ensure optimal quality and performance. However, you can quickly switch between different tools and process multiple images in sequence.

You can use basic features without an account. However, creating a free account allows you to save your work, access your edit history, and enjoy the 7-day premium trial with advanced AI features.

Premium subscribers get unlimited access to AI features (background removal, upscaling), priority processing, higher file size limits (50MB), advanced photo effects, email support, and no daily usage restrictions.

New users get full access to all premium features for 7 days absolutely free. No credit card required to start. You can explore all AI tools and decide if premium is right for you before any payment.

Yes! You can cancel your subscription at any time from your account settings. After canceling, you'll continue to have premium access until the end of your current billing period, then revert to free features.

No. Your images are processed securely and are not permanently stored on our servers. Images are temporarily cached for processing and automatically deleted within 24 hours for security and privacy.

Absolutely. We use industry-standard encryption for all data transmission. Your images are processed in secure, isolated environments, and we never share your content with third parties. Privacy and security are our top priorities.

No. All your images and edits are completely private. Only you have access to your uploads and edited images. We maintain strict privacy standards and never share user content.

Pixoate works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest browser version for optimal performance and access to all features.

Try refreshing the page and uploading again. Ensure your image is in a supported format and under the size limit. If problems persist, check your internet connection or try a different browser. Contact support if issues continue.

You can reach our support team at info@pixoate.com. Premium users receive priority email support with faster response times. We typically respond within 24 hours on business days.