PixoateTerms of Service
Last updated: 6/18/2026
Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of Pixoate ("Pixoate," "we," "our," or "us"), including our website, image, PDF, and document tools, and any related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
Description of Service
Pixoate provides a suite of online tools for editing, converting, compressing, and generating images, PDFs, and documents, along with AI-powered features such as background removal, upscaling, OCR (text extraction), and translation. Some tools run entirely in your browser, while others process your files securely on our servers and delete them automatically after processing. We may add, modify, or remove features at any time.
Eligibility
You must be at least 16 years old, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
Accounts
Many tools are available without an account. Some features — including saved work, subscriptions, and premium tools — require you to create an account.
Registration
When you create an account, you agree to provide accurate and complete information, including a valid email address, and to keep it up to date. You are responsible for all activity that occurs under your account.
Account Security
You are responsible for safeguarding your login credentials and for any use of your account. You must notify us promptly through our contact form if you suspect any unauthorized use of your account. We are not liable for any loss arising from your failure to keep your credentials secure.
Subscriptions, Billing, and Payments
Certain features of the Service are offered on a paid subscription basis. The plans, prices, and features currently available are described on our Pricing page.
Free Tier
We offer a free tier that gives you access to core tools and a daily allowance of premium features at no cost. No payment information is required to use the free tier, and no automatic billing ever occurs on it. You can read the full terms of the free tier on our Refund Policy page.
Billing
Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) according to the plan you select. By subscribing, you authorize us and our payment processor to charge the applicable fees and any taxes to your chosen payment method for each billing cycle until you cancel. Prices are subject to change; we will give you reasonable notice of any price change before it takes effect.
Payment Processing
Payments and subscriptions are handled by our payment provider, Paddle, which acts as the merchant of record for your purchase. We do not collect or store your full card details on our servers; that information is provided directly to and held by Paddle in accordance with their terms and privacy policy and applicable payment-card security standards. By submitting payment information, you agree to Paddle's terms in addition to these Terms.
Cancellation and Refunds
You may cancel your subscription at any time from your account settings. Cancellation stops future billing; you retain access to paid features until the end of the current billing period, after which your account reverts to the free tier. We do not charge cancellation fees. We also offer a 14-day money-back guarantee on paid subscriptions.
Refunds are governed by our Refund Policy.
Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Upload or process content you do not have the right to use, or that infringes any intellectual property or privacy rights
- Use the Service to create or distribute unlawful, defamatory, harassing, or harmful content, including CSAM or non-consensual intimate imagery
- Attempt to gain unauthorized access to the Service, other accounts, or our systems and networks
- Interfere with or disrupt the Service, for example through automated scraping, denial-of-service attacks, or circumventing usage limits
- Reverse engineer, resell, or commercially exploit the Service except as expressly permitted
- Use the Service to violate any applicable law or regulation
Your Content and Files
You retain all ownership rights in the files and content you upload to or create with the Service ("Your Content"). You grant us a limited license to process Your Content solely to provide the Service to you — for example, to convert, edit, or analyze a file you submit. Files processed on our servers are automatically deleted after processing, and we do not share Your Content with third parties or use it to train AI models. You are solely responsible for Your Content and represent that you have all rights necessary to upload and process it.
AI-Powered Features
Some features use automated and AI-based processing (such as background removal, image upscaling, OCR, and translation). These features are provided on a best-effort basis and may produce inaccurate or incomplete results. You are responsible for reviewing AI-generated output before relying on it, and you must not use these features to create unlawful, infringing, or harmful content.
Intellectual Property
The Service, including its software, design, text, graphics, logos, and trademarks, is owned by Pixoate or its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we do not grant you any right, title, or interest in the Service. You may not copy, modify, distribute, reverse engineer, or create derivative works of the Service except as permitted by law.
Third-Party Services
The Service may rely on or link to third-party services, such as payment processors, analytics, advertising, and hosting providers. We are not responsible for the content, policies, or practices of any third party, and your use of those services is governed by their own terms and privacy policies.
Disclaimer of Warranties
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any results obtained from it will be accurate or reliable. You use the Service at your own risk.
Limitation of Liability
To the maximum extent permitted by law, Pixoate and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of or inability to use the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred US dollars (USD 100).
Indemnification
You agree to indemnify and hold harmless Pixoate and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
Termination
You may stop using the Service at any time and may request deletion of your account by contacting us. We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms or if we reasonably believe your use poses a risk to the Service or other users. Upon termination, your right to use the Service ends immediately; provisions that by their nature should survive — such as ownership, disclaimers, limitation of liability, and indemnification — will survive.
Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the jurisdiction in which Pixoate operates, without regard to its conflict-of-laws principles. Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, except where applicable consumer-protection law grants you the right to bring proceedings in your place of residence.
Contact Us
If you have any questions about these Terms, please contact us:
By using Pixoate you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.