Privacy Policy

Account Information

You can use most of our tools without an account. When you choose to create an account, we collect the information you provide — your first and last name, your email address, and a password, which is stored only in securely hashed form. If you contact us or submit feedback, we also keep that correspondence so we can respond.

Images and Files

Some of our tools process files entirely in your browser (PDF utilities, JSON/HTML formatters, hash generators, collage maker, scan/HEIC converters, signers, annotators and similar). For these, your files never leave your device. Other tools — image conversion, compression, resizing, rotation, background removal, AI upscale, photo effects, OCR and translation — require server-side processing: your file is sent securely over HTTPS, processed, and then auto-deleted. We never share your files with third parties or use them to train models. See our How It Works page for the full per-tool breakdown.

Payment Information

If you subscribe to a paid plan, your payment is processed by our payment provider, Paddle, which acts as the merchant of record. We receive only the limited details needed to manage your subscription — such as your selected plan, billing status, and a reference token. We never receive or store your full payment-card number; that information is provided directly to and handled by Paddle in accordance with their privacy policy and industry payment-card security standards.

Usage Information

We may collect basic usage information such as:

• Pages visited on our website
• Browser type and version
• Device information
• IP address (for security purposes)

Secure Data Processing

Files that require server-side processing are handled securely over HTTPS and are automatically deleted after processing. We do not retain your uploaded files, and we do not have access to your images once processing is complete.

Optional Accounts and Account Deletion

An account is only required for features such as saved work and paid subscriptions; the core tools remain usable without one. You can access, correct, or request deletion of your account and its associated data at any time by contacting us at info@pixoate.com.

Temporary Data Storage

Your images are temporarily stored on our servers during processing and are automatically deleted after processing is complete. We do not have permanent access to your images and do not store them for any other purpose.

We may use cookies and similar tracking technologies to:

• Improve user experience
• Analyze website traffic and usage patterns
• Remember your preferences

You can control cookie preferences through your browser settings.

We may use third-party services for:

• Website analytics (e.g., Google Analytics)
• Google Adsense
• Content delivery and hosting
• Security and performance monitoring

These services may have their own privacy policies that govern their use of information.